• Website of Alexander Gilbert
  • Program Manager

A dynamic and results-oriented Program Manager with extensive experience in driving high-profile, cross- functional programs within the digital marketing and technology sectors.

Proven track record of leading multiple projects and teams across diverse organizations, delivering on commitments with a strategic and proactive approach.

Skilled in navigating ambiguity, adapting to changing priorities, and fostering collaboration to achieve program objectives. Strong background in agency and internal marketing department settings, with a focus on digital initiatives such as website and content migration. Expertise in streamlining processes, mentoring program managers, and bringing order to complex environments.

Full Resume PDF

Certifications
AgilePM® / PRINCE2® Project Manager

University of Westminster, 2016

Education

University of Manchester, UK

MSc. International Fashion Retailing: Business Process Improvement
  • Distinction, 2012

  • Manchester Metropolitan University, UK

    BA(Hons) German & European Studies
    • 2-1, 2011


    Publications
  • Master's Thesis:
    An Empirical Investigation into Burberry's Customer Experience Strategy

Experience

2024—

ServiceNow

  • Program Manager

2021—2024

Okta
  • Senior Program Manager, PMO

2021

Meta
  • Senior Project Manager

2019—2021

YouTube
  • Program Manager

2018

Walmart E-Commerce
  • Producer

2017—2018

Third & Grove
  • Project Manager

2014—2017

Apple
  • Web Producer

2012—2014

Burberry
  • Digital Content Coordinator